Retail

Phygital Retail

How to introduce phygital retail to your business

Walking the ‘phygital’ path is a ‘climb the stairs’ process. Before we take a look at the strategies that will help you build a successful phygital strategy for your business, let’s understand what phygital retailing is. With amass tech-based facilities available today, experimenting with them has become important to keep the customers interested. But there …

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How AI is optimizing CX in Retail Industry

The digital era has led to a complete transformation in most of the industries in the world in terms of organization, business models, and the processes involved. The focus of this technological existence is on ‘knowledge power’. The implications of the digital transformation are invincible. The huge impact on the socio-economic state of society has …

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Digitalization Driving Customer Experience in Retail

There are many sectors in the world today that have been impacted by technology. Digitalization has become the need of the hour and is revolutionizing the working of various industries. Digital experiences are leading the world towards the age of information. What is digitalization? Digitalization is the new age concept that encourages various businesses to …

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Future of Retail Sector in the Post-Pandemic World

To face the after-effects of the pandemic, the Retail sector all around is reshaping and restructuring its business landscapes to ensure continuity and competitiveness. Even with the society reopening after lockdown, social distancing is here to stay as a way of life. The existence of these measures has given rise to new shopping habits and …

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Why More Retailers Are Making Use of AI Technology

Artificial intelligence (AI) continues to grow rapidly as it is applied across sectors, from healthcare to online banking. Retail is one such industry where intelligent automation is entering new phases of advancement. In fact, growth in the global AI market for retail is forecast to reach $23 billion in the next seven years, with AI-based automation expected …

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AI – Reinventing the Malls for Better Customer Experience

“Shopping Malls have seen little to no change in their format over the past 30 years. However, with the new digital wave ushered in with AI and AR, we are seeing more malls adopting digital technologies. They are now able to provide shoppers relevant information about their shopping options, discounts and offers as well as new trending …

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