Month: October 2021

7 Best Practices of Improving Customer Experience

Customer experience alludes to the perception customers have of the brand, taking all aspects of the buyer’s journey into consideration. The significance of customer experience In today’s times, consumers have a plethora of alternatives to select from at their fingertips. There has been a power shift between the sellers and the buyers with the consumers …

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Journey of DaveAI

Have you ever wondered what the success of a business or a company depends upon? It depends on the core values that the company has and works upon. A ‘core-value’ strengthening move is the formula to achieve success in every business endeavour. Built on the core principle of integrity and privacy of data, with a …

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The decade of AI- It’s revolutionary development

AI is constantly evolving, pacing up with the galloping world around it. From a place where it was predominantly visible in science-fictions than in reality, the present day age of AI has come a long way impacting various fields with its unparalleled advantages and revolutionary applications. This development of artificial intelligence in the past decade …

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Chatbot – what is a chatbot, its use case and benefits

What is a chatbot? A chatbot is an AI simulated advanced conversational AI that can initiate the conversation with the user through chat in the natural language. These are the digital assistants that are capable of understanding the user’s intentions, interpreting them, processing and giving the prompt replies based on the query. These chatbots can …

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How AI is optimizing CX in Retail Industry

The digital era has led to a complete transformation in most of the industries in the world in terms of organization, business models, and the processes involved. The focus of this technological existence is on ‘knowledge power’. The implications of the digital transformation are invincible. The huge impact on the socio-economic state of society has …

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