Month: November 2021

A glimpse into the rapidly emerging digital reality of the Metaverse

With the concept of Metaverse being fanned vigorously every day today, everyone wants to know about what this metaverse would entail especially after the big announcement made by Facebook recently. Let’s jump into a few scenarios that would soon become a reality. Connecting with people has always been the driving force behind this grand vision …

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Why should brands deliver Omnichannel Customer Experience?

What is an Omnichannel Customer Experience? Omnichannel customer experience is no new word. Its colloquial usage in meetings and discussions gave rise to a diluted interpretation of its meaning.  Omnichannel presence refers to a unified experience provided to the customer with the capability to interact with the business on multiple channels or platforms. As the …

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Branchless Banking – The future of India

Digital-first banks have acquired eminence in India today and the financial inclusion reforms are ready to roar. Take a look into the scenario of the banking ecosystem and its expeditious journey towards branchless banking in India through this article. What is branchless banking? Branchless banking has been outlined as the strategy that delivers banking services …

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