Why Choose DaveAI?
DaveAI helps you turn service and ownership from a reactive cost centre into a proactive relationship engine. Our AI agents, virtual avatars and guided journeys simplify complex service processes, keep customers informed and drive repeat visits—across OEM sites, dealer networks and service partners.
- 24/7 Service Assistance
- Proactive Reminders & Notifications
- Guided Booking & Status Updates
- Policy, Warranty & Claims Support
- Consistent Experience Across Channels
- Actionable Insights for CX & Service Teams
AI-Powered Service Journeys
How to design Service & Ownership Experiences
Define Your Ownership Journeys
Identify the key touchpoints where customers need help – service reminders, booking flows, status enquiries, warranty queries, roadside assistance, claims and renewals. We map these journeys and decide where AI agents, avatars, WhatsApp flows and in-store touchpoints can best support them.
Configure, Integrate & Launch
We configure service agents (chat, voice, avatar-led), connect them to your CRM/DMS/service systems, and roll out journeys across website, apps, WhatsApp, kiosks and contact centre tools. Once live, analytics show how many customers are engaging, completing bookings, resolving queries and returning for future services.
OUR SOLUTIONS DO IT ALL
Key Service & Ownership Journeys We Power
Position your brand to support customers throughout the lifecycle – not just at the time of purchase.
Never miss a service opportunity
Use AI-led journeys on web, apps, WhatsApp and email to remind customers of upcoming services, suggest ideal time slots and help them book in a few steps. Virtual service hosts or chat agents can confirm preferred outlets, add additional requests and log everything into your existing systems.
Keep customers informed without overloading teams
Let customers check service status, estimated completion time, invoice estimates and pick-up details through conversational agents instead of calling your workshop repeatedly. AI agents can also answer common questions about work being done, recommended jobs and basic troubleshooting.
Make complex information easy to understand
Service & ownership often involves confusing terms: warranties, extended coverage, insurance policies and claim processes. DaveAI agents simplify this in natural language, help customers check what’s covered, guide them on documents needed and outline next steps thus reducing friction at critical moments.
Turn service touchpoints into relationship moments
Use post-service and pre-renewal moments to offer relevant upgrades like extended warranties, service packages, accessories or even new models when the time is right. AI journeys can segment owners, trigger contextual offers and hand over warm opportunities to sales or retention teams.
Strategic Use Cases
Explore how Service & Ownership Experience elevates key teams
Service & Support Teams
Service advisors and contact centre teams get AI assistance for routine queries, scheduling and status updates, freeing them to focus on complex cases and in-person interactions.
Customer Experience & Loyalty
CX teams can design end-to-end journeys that feel consistent and proactive, with fewer blind spots between digital, contact centre and in-workshop interactions.
Training & Operations
Use conversational agents and virtual trainers to help staff understand service processes, policies and systems, reducing training time and improving adherence to standards across outlets.
Deploy Anywhere, Engage Everywhere
Seamlessly integrate DaveAI solutions across all platforms and devices to maximize your reach and impact. From mobile apps to VR experiences, we’ve got you covered.
Devices
- Website
- Mobile App
- AR/VR
- Kiosk
Platforms
- Meta
- Telegram
WhatsApp Chatbot for Automotive Industry
DaveAI’s AI-powered WhatsApp chatbot enhances customer engagement across the entire automotive buyer journey. It supports OEMs by offering instant access to product information, helping with pricing, financing, and dealership connections.
Blog
Insight & Innovation
Stay ahead with the latest trends in AI-Powered Conversations
Frequently Asked Question
FAQs about AI Chatbots
Looking to learn more about GenAI-powered chatbot for your business? Browse our FAQs
Yes, AI chatbots increase sales. With prompt solutions to queries, Chatbots bridge the gap between communication and service and enhance the quality of customer support in return.
Implementing DaveAI’s AI chatbots is fast and efficient. Depending on your requirements, businesses can go live with our chatbot solutions in as little as a few hours, following a straightforward setup process.
The cost of an AI chatbot depends on the company, business requirements, and the technical aspects that lay the foundation for the working of this chatbot.
Yes, DaveAI’s AI chatbots are designed for seamless integration with a wide range of systems and platforms, including websites, mobile apps, social media, and more. They can adapt to your existing infrastructure to enhance operational efficiency.
Our AI chatbots are highly customizable to meet specific business needs. From personalized user experiences to tailored workflows and branding, DaveAI offers flexibility in configuring chatbot functionalities according to your requirements.
