Project Management

Maruti Suzuki – WhatsApp Chatbot

  • Dinesh
  • November 20, 2023
Maruti Suzuki – WhatsApp Chatbot

Maruti Suzuki has collaborated with DaveAI to develop a WhatsApp Chatbot. The primary function of the chatbot is to provide users with answers to their inquiries related to Maruti Suzuki cars.

 Features and functionalities:

  1. User-Friendly Interaction: Users can initiate conversations, inquire about Maruti Suzuki cars, and receive instant responses.
  2. Advanced AI/NLP Capabilities: Leveraging cutting-edge technology, the chatbot processes user queries effectively and provides accurate information.
  3. Multimedia Responses: From text to images and documents, the chatbot delivers diverse responses tailored to user needs.
  4. 24/7 Availability: Operational round-the-clock, ensuring prompt responses and enhancing user experience.
  5. Integration Partner: Sprinklr, DaveAI’s trusted BSP, played a pivotal role in seamlessly integrating the chatbot into WhatsApp.

Description:

This chatbot is accessible through two channels, namely Arena and Nexa, each with its dedicated WhatsApp phone number:

Arena: WhatsApp at +91 92893 11487

Nexa: WhatsApp at +91 9289311488

The WhatsApp chatbot serves as a round-the-clock assistant for users interested in Maruti Suzuki cars, allowing for interactive and informative conversations via the platform.

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